Terms & Conditions

Please review the Terms & Conditions below. When you are ready, use the form to acknowledge and accept them.

ALL WORK PERFORMED AT CUSTOMER’S OWN RISK.
WARNING: SURFACES ARE EXTREMELY SLIPPERY WHEN WET.

Rainbow Pressure Cleaning wants every customer to fully understand our service expectations, procedures, and limitations. Please review this agreement carefully. By scheduling service, you acknowledge that you have read, understood, and accepted these Terms & Conditions.

Description of Binding Agreement
These Terms & Conditions form a binding agreement between the property owner (“Client”) and Rainbow Pressure Cleaning, including its owners, employees, and subcontractors (“Company”). This agreement applies to all residential and commercial exterior cleaning services, including pressure washing, soft washing, roof cleaning, and related services. The Company may update these Terms at any time without notice. The most current version will always be available on our website or through estimate/invoice links.

Authorizations
By scheduling service, the Client authorizes the Company to access the property for inspection, service, and post-service review; use the Client’s outdoor water spigot; reschedule service due to weather; and visit the property without notice for assessment or follow-up.
Client agrees to provide a working outdoor water spigot. If the property is on well water or has low pressure, the Client must notify the Company in advance. If the Company must supply water, a $75 water-supply fee applies. The Company does not use the Client’s electricity.

Risks & Release of Liability
Rainbow Pressure Cleaning uses industry-standard techniques and low-pressure methods on delicate surfaces. However, the Client understands that older, neglected, or low-quality materials may be damaged during normal cleaning; pre-existing damage may become more visible; the Client is responsible for maintaining watertight seals; and the Company is not responsible for damage caused by improper maintenance, natural aging, or hidden defects.
Technicians will document visible damage before service. If new damage is discovered during cleaning, work will stop until the Client can review it.

Plant & Property Protection
The Company follows procedures to protect landscaping. However, some plant or grass damage may occur. The Company is not responsible for plant loss or discoloration.

House Wash Acknowledgment
Client understands that oxidation on siding may become more visible after cleaning; sun-exposed vinyl is prone to oxidation; basic window rinsing may leave water spots; spot-free windows require the purified water-fed pole system; and screens should be removed prior to service.
If screens must be removed by the Company, a fee may apply, and the Company is not responsible for brittle or damaged screens.

Roof Wash Acknowledgment
Client understands that roofs react differently to cleaning solutions; black streaks may turn brown before disappearing; moss and lichen may take weeks to fall off; full results may take 6–8 weeks; and the Company will reassess if results remain after 8 weeks.
The Company’s cleaning solution is designed for roof cleaning and will not discolor shingles.

Day-of-Service Requirements
Client agrees to:

Provide a working outdoor water spigot

Ensure all windows and doors are closed

Remove screens if having window cleaning

Keep pets indoors

Clear work areas of personal items

Avoid using water during service

Turn off or cover exterior electrical outlets

Remove screens for deluxe window cleaning packages

Exclusions & Limitations

$75 deposit required for services over $200 (non-refundable)

$50 cancellation fee without 24-hour notice

$50 trip fee if the Company returns to inspect an issue not caused by cleaning

Screen removal fee if screens are not removed prior to window cleaning

$30 returned check fee plus bank charges

The Company is not responsible for water intrusion due to faulty seals

Client must notify the Company of surfaces that cannot contact cleaning solutions

Content Release
Client authorizes Rainbow Pressure Cleaning to use photos, videos, and descriptions of the property for advertising and training. No names or addresses will be used.
If a marketing sign is placed on the property, it will remain no more than seven days. Damage to the sign (not caused by weather) will be billed to the Client.

Damage Policy
The Company is responsible only for damage caused by operator error, negligence, or willful misconduct.
Client must report damage within 3 days of service completion.
The Company has 30 days to inspect and determine corrective action.

Payment Terms
Payment is due upon completion unless otherwise agreed in writing.
Accepted forms of payment: cash, check, credit card.
Late payments:

Over 30 days past due: 2% or $5 per month (whichever is greater)

Over 60 days past due: Company may file a civil claim or mechanic’s lien
Legal fees will be added to the outstanding balance.
The Company may refuse service to clients with repeated late payments.

Acceptance of Terms
By accepting an estimate or scheduling service, the Client agrees to all Terms & Conditions.
Client releases Rainbow Pressure Cleaning from liability for:
Failure to remove stains; discoloration; oxidation; loose or brittle materials; water spots; leaking windows or doors; plant damage; texture changes; shrinkage or stretching; damage to fragile items; normal granule loss on shingles.
All work is performed at the customer’s own risk.
No stain removal is guaranteed.
Your home is not a submarine — leaks can occur.

FINAL INSTRUCTION:
After reviewing these Terms & Conditions, please click the “Acknowledge & Accept Terms” button below to confirm your acceptance.